Job Description
Basic salary up to £43,430* per annum
- Plus earn more through standby and call-out allowances and performance bonuses.
Let’s fuel your career and help you thrive.
As part of our Emergency Response Team, you’ll be the first on the scene at customers’ homes, which makes you the face of our brand for people who are worried about potential gas escapes or carbon monoxide activated alarms.
Sometimes you’ll be dealing with the emergency services on behalf of our customers, making you part of a team that’s responsible for protecting people’s lives. They could be vulnerable, elderly, or simply looking for help, and it’s that level of empathy, plus the pride you’ll feel from caring for people and keeping them safe in their homes that could make you a Cadent person.
It’s a role where no two days are the same, so from installation, replacement, and maintenance of gas meters for our home and business customers, to high rise and gas safety regulation surveys, to fitting cooker safety valves, when we say it’s a varied role, we mean it.
- 33 days holiday, inclusive of bank holidays
- A company van (Work purpose use only)
- Subsidised Gympass membership
- Pension Scheme – with company contributions double matched up to 12%
- Retail and Leisure discounts
- Flexible Benefits, including private medical, cycle2work scheme, childcare vouchers, car lease, gadget discounts, plus much more!
- Annual performance bonus
- Unlimited access to our Occupational Health and Employee Assistance Programme services – Caring for your physical and mental wellbeing
- Continuous support, learning, and development to help you soar in an environment where you’ll feel you belong.
A bit about us
We’re Cadent Gas, and we’re changing the face of energy forever.
We deliver gas to eleven million homes and businesses from the North West to North London, whilst operating and looking after the largest gas distribution network in the UK and managing the national gas emergency service freephone line on behalf of the whole gas industry.
We’ve built a place where everyone belongs, and we want you to be a part of it.
You can help us keep people warm, protect the planet, and enjoy tons of support and development opportunities to help you thrive because together, we’ll fuel a career as unique as you are.
We’re looking for excellent communication skills and the ability to keep calm under pressure. You’ll also need a CESP1 or CMA1 certificate for this role, as well as experience working within a gas environment, including good knowledge of gas appliances; testing, purging and the commissioning of pipework.
An understanding of Standards, Legislation, Codes of Practice and Health and Safety is also important, and you’ll need a full UK driving licence too.
But ultimately, it’s about pride, purpose, thinking on your feet, and taking ownership. That’s what will make you a perfect fit in our team.
Don’t meet every single requirement listed? We would still love to hear from you! ... Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. We provide our own learning and development programmes, providing you with access to our learning tools to help you develop the skills needed to soar at Cadent.
Primary Location: London City
Job: Operations
Organisation: London - Customer Operations West 1
Job Posting: 6/14/2023 11:35:39 AM - 6/28/2023 10:59:00 PM
Why Cadent
We’re very clear about who we are and what we believe in. Importantly, we’re crystal clear that our number one priority as a business is to keep the energy flowing. It’s that simple. And doing it safely, efficiently and in a way that delivers what our customers need is right at the top of our ‘to do’ list.
Everyone who works here shares this commitment too. We know what we do matters. That ever day, we’re all contributing, in our own way to the well-being of the nation, its communities, its businesses and its people. And, that by working together as one team with shared goals and a common purpose we’re enabling life, across the UK, to keep on running smoothly.
This knowledge makes us feel immensely proud.
A Cadent person
We're all unique. However, there are some characteristics and personality traits that ring true for us all. These are the things that unite us and show the world that we’re Cadent through and through.
We are:
- Hardworking and ambitious. We put 100% commitment into what we do and aim to improve, learn and grow whenever we can
- Talented experts. We’re good at what we do, because we care about it and want to be the best
- Supportive and collaborative. We believe in the power of ‘team’. In working together and pulling in the same direction to achieve our goals
- Driven by the opportunity to grow, innovate and create better, safer tomorrows and todays
- Excited by the potential that lies ahead, for Cadent the company and our own individual careers
- Passionate about people, our colleagues and our customers
- Engaged and involved in our communities, both at work and around us. We always understand the wider impact of what we do
If you share our attitude to work and place importance on the same things we do, then you could become a Cadent person too.