Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.Our in-house repairs team aims to deliver a high quality service that is convenient for our customers and keeps our homes safe and in excellent condition. We complete day to day repairs to customers’ homes and also empty properties to bring them up to the required Onward standard. We also service and repair gas boilers throughout the Lancashire region.In addition to creating positive spaces for our customers, we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.We are looking for an Gas Engineer (1 post) to join our Repairs team in Lancashire. Salary Band £28,800 (Recruitment Rate) £29,600 (Confirmed Rate) Employment Type Full time Hours Per Week 37 Region Lancashire Location Unit B3 Sykeside Drive, Accrington, BB5 5YE Contract Type Permanent Job Type Direct Labour Closing Date 17/10/2021 Ref No 1296 Documents Job Description (PDF, 130.68kb) Reporting to the Team Leader (Gas) you will deliver gas services and repairs in line with group standards and key performance indicators, always ensuring a high standard, observing all legal, statutory and regulatory requirements whist undertaking repair activities within customer homes, empty properties and for other clients as required.In line with Onwards specification or approved best practice assess, you will co-ordinate and undertake the most cost-effective repair solution delivering value for money. Organising materials, providing detailed information, effectively communicating with customers, other stakeholders and colleagues to deliver a high-quality service.You will provide excellent customer service whilst ensuring prompt work of the required standard and liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs, ensuring all work is delivered to a high standard.Undertaking work activities in line with all health and safety requirements you will demonstrate a sound working knowledge of key legislative health and safety information and safe working practices and assist the promotion of Health & Safety. Operation of Electronic testing equipment and powered hand tools in accordance with recognised safety procedures will be required as part of the role and you will be responsible for the safe use and daily maintenance of allocated Company vehicles.It is essential that you have a sound knowledge of Gas servicing, repairs and fault diagnosis working to Gas Safety (installation & use) regulations, experience of working in a customer focussed service, a proven ability to deliver a quality customer centred service and experience of working in a target driven environment. Sound knowledge of health and safety regulations, regulation and ACOPS relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974 is also essential.All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation. As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.Due to Covid-19, we have adapted our working arrangements under government guidelines and Safe Systems of Work. Discussions around the current working arrangements and Safe Systems of Work specific to the role will take place during the interview process.