Job Description
About the Role
:We’re looking for a skilled and safety-conscious Gas Engineer to join our Response team in Caerphilly, delivering high-quality gas servicing and repairs across our clients’ housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use.
You’ll carry out a range of domestic gas works including boiler diagnostics, repairs and servicing. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You’ll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times.
There will be an expectation of being included in the out of hours rota, this will be once every 20 days. The OOH shift will start around 4.30pm and you will be on call until 8am the following morning. There is a salary uplift on OOH, and any works completed after the hours of 4am will not be required to work the next day. If finishing before 3am, you will be expected to come in for the afternoon of the following day. Further details to be discussed at interview.
Key Responsibilities:
Carry out servicing and repairs of domestic gas appliances including boilers.
Diagnose faults and complete remedial works efficiently and safely
Perform landlord gas safety inspections and issue certificates (CP12s) On average you will complete 4 a day.
Ensure all work complies with current gas regulations and internal procedures
Respond to emergency call-outs and urgent repairs when required
Record all work completed using handheld devices or job management systems
Liaise with tenants, housing officers, and internal teams to ensure clear communication
Maintain van stock levels and order materials as needed – When low on stock, you will email the supplier and the stock will be ready to collect the next day.
Identify and report any safeguarding concerns or property hazards
Work collaboratively with other trades to complete multi-skill jobs – Sometimes in contact with MSO. Most of the time will be working alone, unless working on DNVO sites (Do Not Visit Alone)
Participate in toolbox talks, training sessions, and safety briefings
Ensure PPE is worn and health & safety procedures are followed at all times
Support apprentices or junior engineers when required
Key Criteria
Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance
Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1)
Experience in domestic boiler servicing, fault diagnosis, and installation
Good understanding of electrical safe isolation and basic wiring principles
Knowledge of current gas safety legislation and compliance standards
Experience working in social housing or local authority environments (preferred)
Excellent communication skills with a customer-focused approach
Ability to work independently and as part of a team
Comfortable using handheld devices or digital job management systems
Strong attention to detail and commitment to safe working practices
Flexible and willing to travel across properties and attend out-of-hours callouts
Full UK driving licence
Benefits we can offer you:
25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policies
Company Vehicle and Fuel Card
Access to EAP Counselling sessions
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
